Service Department

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For Service You Can Count On, Visit the Hansel Volkswagen of Santa Rosa Service Department


Volkswagens are capable, safe, and fun to drive. To make sure that you get the most out of your Volkswagen model, it’s key that you have it serviced regularly. There’s no better place near Rohnert Park or Petaluma for VW service than Hansel Volkswagen! Our Hansel Volkswagen of Santa Rosa service department employs a team of certified and experienced service technicians, so you can trust that your Volkswagen is in good hands. We know how important it is to keep your VW running in tip-top shape for years to come, and we’re prepared to spend as much time as we need to get the job done right the first time. Our VW service department is here for you!

Find Quality Service at Hansel Volkswagen of Santa Rosa.


If your Volkswagen needs a little maintenance or repair to get back on the road at peak performance, our technicians are here for you. Are you the owner of a Nissan, Kia, or another vehicle? Our service department is happy to handle your service needs! Routine maintenance is an important part of keeping your vehicle running as it should. Even if you are not driving your vehicle as much, it is important to maintain its recommended service schedule. Our service department proudly offers plenty of Volkswagen service and parts coupons to help you save on those important services. Have to get your car serviced but don’t want to wait? No problem! Our Volkswagen service department provides complimentary Uber and Lyft services to get you where you need to go. If you don’t mind waiting, we encourage you to enjoy complimentary snacks and beverages, complimentary Wi-Fi, and so much more to make your time at our service department a bit more enjoyable. If your Volkswagen needs service, don’t wait! Schedule a service appointment with our Hansel Volkswagen of Santa Rosa service department today.

Dealer Info

Phone Numbers:Sales Hours:
  • Mon - Sat9:00 AM - 7:00 PM
  • Sun10:00 AM - 6:00 PM
Service Hours:
  • Mon - Fri7:30 AM - 5:30 PM
  • Sat - SunClosed
Parts Hours:
  • Mon - Fri7:30 AM - 5:30 PM
  • Sat - SunClosed

Frequently Asked Questions


How Often Does My VW Need an Oil Change?

If you’re driving a VW model made since 2004, synthetic oil is a requirement. With synthetic oil, you only need an oil change performed every 10,000 miles or once a year, whichever comes first. If you’re driving an older Volkswagen and using conventional oil, it’s best to have oil changes performed about every 3,000 miles or every three months.


How Often Does My VW Need Tire Rotation?

At Hansel Volkswagen, we recommend having the tires on your Volkswagen rotated at least once a year or every 10,000 miles. This means that it’s easy to bundle this service together with your annual oil changes! Of course, you can also have the tires rotated even more frequently if you’d prefer, this may help them wear down at an even more even rate.


What Do I Do if the Check Engine Light Comes On?

The check engine light in your Volkswagen is a sign that something needs attention. In order to figure out exactly what the problem is, our technicians will need to read the code that your VW model’s computer is sending us. However, it’s usually not an emergency, so you can finish your drive and then schedule an appointment. Before you do so, check the gas cap to make sure it’s on tight. Loose gas caps can cause the check engine light to illuminate.


Schedule Your Next Service Appointment at Hansel Volkswagen of Santa Rosa

When you’re ready to schedule your next service appointment, we make it easy at Hansel Volkswagen. Simply use our online service scheduler, and you’ll be able to find the day and time that work best for you. Or, give us a call if you prefer doing things the old-fashioned way! We’re open weekdays from 7:30 am to 5:30 pm, and we offer drop-off service and a courtesy transportation shuttle to help you get where you need to go, or stay and enjoy our comfortable customer lounge. We look forward to seeing you at Hansel Volkswagen!

Contact Us

(707) 861-4222

Call Now

2951 Corby Ave • Santa Rosa, CA 95407

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Today's Hours:

Open Today! Sales: 9am-7pm

Open Today! Service: 7:30am-5:30pm

Open Today! Parts: 7:30am-5:30pm

Hansel Volkswagen of Santa Rosa 38.4056935, -122.7169983.