Frequently Asked Questions

How Often Does My VW Need an Oil Change?

If you're driving a VW model made since 2004, synthetic oil is a requirement. With synthetic oil, you only need an oil change performed every 10,000 miles or once a year, whichever comes first. If you're driving an older Volkswagen and using conventional oil, it's best to have oil changes performed about every 3,000 miles or every three months.

How Often Does My VW Need Tire Rotation?

At Hansel Volkswagen, we recommend having the tires on your Volkswagen rotated at least once a year or every 10,000 miles. This means that it's easy to bundle this service together with your annual oil changes! Of course, you can also have the tires rotated even more frequently if you'd prefer, this may help them wear down at an even more even rate.

What Do I Do if the Check Engine Light Comes On?

The check engine light in your Volkswagen is a sign that something needs attention. In order to figure out exactly what the problem is, our technicians will need to read the code that your VW model's computer is sending us. However, it's usually not an emergency, so you can finish your drive and then schedule an appointment. Before you do so, check the gas cap to make sure it's on tight. Loose gas caps can cause the check engine light to illuminate.