Schedule Volkswagen Service

Schedule Volkswagen Service Online in Santa Rosa, CA

At Hansel Volkswagen of Santa Rosa, we have integrated a new opportunity for our customers to schedule their vehicle’s maintenance and repairs through our service scheduling form online. We noticed that a good percentage of our loyal customers have hectic schedules and busy lives defined by little free time for lengthy phone calls. Now our busy customers can escape the hassles of service scheduling by simply scheduling the service via our online service scheduling form. Scheduling your Volkswagen’s next maintenance or repair service can be completed within minutes from the comfort of your home through the online portal that is always available on the internet at all times of the day or night for our customers’ convenience.

Setting up your account for first-time use

First thing's first – we need a phone number or email with the vehicle’s pertinent information to schedule your appointment. After providing these details the first time, the system will store this basic information for future use to make the process ultra-convenient for our busy customers. We recommend having the owner’s manual handy as a reference when providing the vehicle’s information the first time, including the make, model, year, mileage, trim, and engine size.

When can I schedule my vehicle’s maintenance and repairs online?

Our online Volkswagen service scheduler is always available at your convenience. As long as you have an internet connection you can access our online schedule page.

How to Schedule Service

Here are the steps to schedule service with us online:

• Set up a basic user account, as mentioned above, including login details and vehicle information.
• The scheduler will guide you to select individual services or maintenance packages as needed. You’ll notice that the maintenance packages available match the current mileage given for your vehicle, which makes following the recommended maintenance schedule a breeze!
• Next, determine your transportation plans regarding if you need a ride or will take a shuttle.
• Choose an available appointment time and service advisor that fits your preference.
• Finally, review the final appointment details, add any final comments, request a follow-up call, and confirm the appointment!

We look forward to seeing you and taking care of your vehicle in our service center!